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Once your payment details have been verified and approved, we will ship your order using the service you have selected. Please enter your postal code in the checkout to obtain a shipping quote and a delivery date estimate.

We take security very seriously and our payment process uses the most advanced coding methods.

Please use the gift note option in the checkout page and if you need any further help contact our customer service team.

There is no minimum order.

You will receive a tracking number by email once your order has been shipped. You can regularly check the status of your order via the link in the email.

Once you are ready to check out, your code can be entered in the “Discount codes” section, below your Shopping Cart order.

We ship worldwide. Please note that for deliveries outside the EU and UK, it is the sole responsibility of the customer to confirm that the wine can be imported into the country of delivery, and to pay all local customs duties and taxes associated with...

Shipping costs are calculated based on the weight and destination of your order. All shipments are processed by UPS. Please enter your postal code in the checkout to get a shipping quote and a delivery date estimate.

8Wines collects VAT and UK wine duty at the time of purchase, and our customers do not have to do or pay anything extra when receiving the wines.

You can manage your personal information, including your email address, password, billing information or email preferences at any time. To access your account, click on "Account", enter your login and password, and then select the area you wish to update/edit.

We guarantee that all personal data will be kept private and confidential, and that we will never give out any of your information without your authorisation. For further details, please see the 8wines Privacy Policy.

8wines accepts American Express, Visa, MasterCard, Maestro, PayPal, Apple Pay, SEPA, and bank transfers. All credit card orders require 3DS authorisation.

Simply complete the form in the “Contact Us” section and click “Send” to submit an enquiry. You can also reach us using the chat in the lower-right corner of every page, as well as by phone and at [email protected]